Today, customer satisfaction matters more than ever. With the rise of social media, customer feedback is fast and unforgiving. Glitches like dropped calls, mishandled transfers, or the inability to talk to the right salesperson can alienate customers and damage your reputation.
And, since the average company loses over 10 percent of its customers every year, customer satisfaction is absolutely crucial to your success.
Cisco® Collaboration Solutions can help by ensuring your phone, video, conferencing, and messaging systems work together—efficiently—so that you can communicate and collaborate with customers.
Cisco Collaboration Solutions can help:
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